Product
Shown with demonstration data.
Reviews and guests · Saves time
Every review answered, every complaint understood
Tekr gathers reviews from across your sites, groups them by what guests are actually talking about, and lines complaints up with what was happening on that shift. Replies are drafted in your voice for you to edit and post.
What you get
What it does for you
Replies drafted for you
Choose the length and the tone, edit if you want, and post. No review left waiting for days.
Themes, not just stars
Service speed, food, value, atmosphere: see what is getting better or worse at each site.
The why behind complaints
Slow-service complaints shown against covers and staffing on those same shifts.
Ratings by site
Every site’s rating and response rate, so none of them slips without you noticing.
See it working on a demonstration group
We’ll walk you through Tekr and talk about the systems you use today.